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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gerardo Torres

Gerardo Torres

March 21, 2025

5  out of  5
rating by Gerardo Torres
"I called looking for a homeowner insurance and Eduardo was really helpful and made everything so easy and gave me a great service I’ll definitely recommend this State Farm establishment"
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Mike Avila

March 18, 2025

5  out of  5
rating by Mike Avila
"Thank you Elizabeth Barojas for being so helpful and making it a easy process for me to get my classic vehicles insured with you guys.I will refer anyone to you if they need classic vehicle insurance thanks again.."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to hear that Elizabeth was able to assist you with ease. Your willingness to refer others means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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christopher galvan

March 11, 2025

5  out of  5
rating by christopher galvan
"Went into State Farm trying to get car insurance. We ended up bundling 2 cars and our home together with such a great deal! We had some good laughs and they really make you feel like you are a part of their family here. Eduardo was super helpful. Would definitely recommend!"
We responded:
"Thank you, Christopher, for sharing your experience! I'm happy to know that you found a great deal by bundling with us. It's wonderful that Eduardo was able to assist you and make you feel like part of our family. We appreciate your recommendation and are here for any future insurance needs or questions you might have. Take care!"
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Rosendo Luna

March 6, 2025

5  out of  5
rating by Rosendo Luna
"State farm was very helpful especially monce helped me through a gapp insurance issue I am very grateful to her for her assistance. thank you state farm and specialy monce"
We responded:
"Thank you, Rosendo, for your wonderful feedback! I'm happy to hear that Monce was able to assist you with your insurance issue. Your appreciation means a lot to us, and I'll make sure Monce knows how much her help was valued. If you need further assistance, feel free to reach out anytime."
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Miguel Valenzuela

March 4, 2025

5  out of  5
rating by Miguel Valenzuela
"Very helpful, answered all my questions and concerns, so glad I have this State Farm insurance. Staff is always taking care of my insurance needs especially Hilda cortez thank you so much! Highly recommend!"
We responded:
"Miguel, I'm so happy to know that you feel well taken care of by our team! It's wonderful to hear that Hilda and the rest of the staff have been able to address all your insurance needs. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out anytime. Thank you for choosing us!"
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briza la chaparra

February 28, 2025

5  out of  5
rating by briza la chaparra
"I loved this office the customer service is excellent ever since you walk in they treat you excellent with snacks drinks thanks to Elizabeth E Barojas for her service"
We responded:
"Thank you so much for your wonderful feedback, Briza! I'm delighted to know that you enjoyed the excellent customer service and the welcoming atmosphere at our office. Elizabeth is truly an asset to our team, and we're grateful for her dedication. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Molly Gonzales

February 26, 2025

5  out of  5
rating by Molly Gonzales
"I had such a great experience!! The staff is very helpful and Ivette went above and beyond to help me with my insurance needs!! I recommend this location"
We responded:
"Thank you so much, Molly! I'm delighted to hear that you had a wonderful experience with us. Ivette and the team are truly dedicated to providing exceptional service, and it's fantastic to know they went above and beyond for you. Your recommendation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Jose Diaz

February 26, 2025

5  out of  5
rating by Jose Diaz
"The staff is very knowledgeable and professional."
We responded:
"Thank you, Jose, for your fantastic review! I'm happy to know that you found our staff knowledgeable and professional. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Cassandra Hemphill

February 21, 2025

5  out of  5
rating by Cassandra Hemphill
"Thank you, Elizabeth, for following up with me on a better coverage that was available. I appreciate your time, kindness, and professionalism. Take care and God bless you."
We responded:
"Thank you, Cassandra, for your kind words! I'm delighted to hear that Elizabeth was able to assist you with finding better coverage. Her dedication to providing professional and caring service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. Take care and God bless!"
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Riky Lopez

February 20, 2025

5  out of  5
rating by Riky Lopez
"Muchas gracias a la agente Elizabeth por el gran servicio y completa información proporcionada para mejorar nuestro conocimiento y experiencia en la aseguranza. Recomendadisimo !"
We responded:
"¡Gracias, Riky! Nos alegra saber que Elizabeth pudo brindarte un servicio excelente y toda la información necesaria para mejorar tu experiencia con nosotros. Apreciamos mucho tu recomendación. Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Brianna Hennessey

February 10, 2025

5  out of  5
rating by Brianna Hennessey
"Amazing, the team was flexible and was able to respond quickly with the information I needed"
We responded:
"Thank you, Brianna! I'm glad to know our team's flexibility and quick response met your needs. We appreciate your feedback and are here to assist with any future questions or needs you may have."
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Caleb Taylor

February 7, 2025

5  out of  5
rating by Caleb Taylor
"I’ve always had a great experience when calling on the phone, and visiting in person was no different. Hilda was extremely helpful and amazing at answering and weird questions we had. I went in to refer a family member to the branch and I left spending less money on my plan as well, which was an awesome surprise."
We responded:
"Thank you, Caleb, for sharing your experience! I'm glad to know that both your phone and in-person interactions have been positive. Hilda's dedication to assisting with your questions and helping you save on your plan is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kara Taylor

February 7, 2025

5  out of  5
rating by Kara Taylor
"I had a great experience at this office! Hilda helped me out and she was amazing. Set my auto insurance up with no issue and saved me money by looking out for extra discounts. Sincerely awesome experience with an attentive and hard working agent :)"
We responded:
"Thank you, Kara, for sharing your experience! I'm happy to hear that Hilda was able to assist you effectively and find those extra discounts. It's wonderful to know that you found the service attentive and hardworking. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Adrian Lara

February 7, 2025

5  out of  5
rating by Adrian Lara
"Elizabeth E Barojas muy buena atención"
We responded:
"¡Gracias, Adrian! Estamos muy contentos de saber que Elizabeth te brindó una atención excelente. Si necesitas más ayuda o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Liliana Rios Ramirez

February 7, 2025

5  out of  5
rating by Liliana Rios Ramirez
"Elizabeth E Barojas"
We responded:
"Thank you, Liliana, for the fantastic rating! We're happy to know that Elizabeth provided you with great service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Patty Ramos

Patty Ramos

February 4, 2025

5  out of  5
rating by Patty Ramos
"Elizabeth Barojas was very friendly and helpful with all of our questions on getting us our home insurance. She made it an easy decision for us, Thank you 😉"
We responded:
"Patty, thanks for sharing your experience! I'm happy to hear that Elizabeth was friendly and helpful in addressing your questions about home insurance. It's great to know she made the decision process easy for you. If you have any more questions or need further assistance, feel free to reach out anytime. "
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Nzabaho Valeur

January 22, 2025

5  out of  5
rating by Nzabaho Valeur
"Good services"
We responded:
"Thank you, Nzabaho, for your positive feedback! We're happy to know you are satisfied with our services. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mynarm A

January 15, 2025

1  out of  5
rating by Mynarm A
"Parasitic company They barely answer phone. Juvenile voices and responses. Can't file claims. Artificial and deceptive answers. Sad after decades of taking payment."
We responded:
"Thank you for sharing your feedback. We’re deeply sorry to hear about your experience and regret that we did not meet your expectations. Providing reliable and professional service is our top priority, and we take concerns like yours very seriously. We appreciate your concerns and are committed to ensuring every client has a remarkable experience with our office. If you are seeking to submit a claim for damages to your property, I would be happy to assist you in getting that submitted. Additionally, we’d like to address any specific questions or issues you’ve encountered, including difficulties reaching us or any other challenges. Please don’t hesitate to contact us directly at 602-457-8331 or derrick@derrickspencer.com so we can work toward a resolution and provide the support you deserve. Your long-standing relationship with us is truly valued, and we want to ensure your concerns are addressed with the attention they deserve."
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Mugisha Mugisha

November 19, 2024

5  out of  5
rating by Mugisha Mugisha
"elizabeth"
We responded:
"Thank you, Mugisha, for your 5-star rating! We're happy you had a positive experience with Elizabeth. If you need any further assistance, feel free to reach out. - Derrick Spencer - State Farm Insurance Agent, Avondale, AZ"
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Emmanuel Dmd

November 19, 2024

5  out of  5
rating by Emmanuel Dmd
"Elisabeth"
We responded:
"Emmanuel, Thank you for the fantastic review! We're happy that Elisabeth provided you with excellent service. Your satisfaction is important to us, and we're grateful for your feedback. If you need any further assistance, feel free to reach out anytime. - Derrick Spencer - State Farm Insurance Agent, Avondale, AZ"
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Michael Sanmiguel

October 28, 2024

5  out of  5
rating by Michael Sanmiguel
"Very friendly staff;)and Elizabeth was great! Very friendly, had a great attitude!& lowered my bill by 60 dizzles;)"
We responded:
"Michael, thank you for your wonderful review! I'm glad to hear that Elizabeth made such a positive impact on your experience and was able to help lower your bill. Our team always strives to provide friendly and efficient service. If you have any further questions or need assistance, feel free to reach out anytime. - Derrick Spencer - State Farm Insurance Agent, Avondale, AZ"
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Charles Cruz

October 2, 2024

5  out of  5
rating by Charles Cruz
"Emma was very helpful and made the process very easy and highly recommended."
We responded:
"Thank you, Charles! I'm happy to hear that Emma made the process easy for you. We appreciate your recommendation and are always here to help with any future needs. - Derrick Spencer - State Farm Insurance Agent, Avondale, AZ"
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janet draper

September 25, 2024

5  out of  5
rating by janet draper
"Emma was absolutly the kindest person.. She was sooo patient with me. Answered all my questions and was just amazing. It made my decision so easy. Thank you"
We responded:
"Thank you, Janet, for your wonderful review! I'm happy to hear that Emma was able to assist you with such patience and kindness. We always aim to make decisions easier for our clients by providing clear and thorough answers to all questions. If you need any further assistance, feel free to reach out anytime. - Derrick Spencer - State Farm Insurance Agent, Avondale, AZ"
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Palmsss

September 17, 2024

5  out of  5
rating by Palmsss
"Ms. Emma was wonderful,calming, patient and completely helpful. This insurance is amazing! Go ahead and follow up with her and this company and you won’t regret."
We responded:
"Thank you, Vee! I'm glad to hear that Emma provided such a calming and helpful experience for you. We strive to offer amazing service, and it's wonderful to know you feel that way about our agency. If you need any further assistance, don't hesitate to reach out. - Derrick Spencer - State Farm Insurance Agent, Avondale, AZ"
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Autumn Oneal

August 27, 2024

5  out of  5
rating by Autumn Oneal
"I have been working with Ivonne for a little over a year now and she is just amazing. I am only 19 and new to all of this “adulting” and insurance and she continuously takes the time to break things down for me. She helps me get the maximum discounts as a college student!!! Not only that, but she also tells me the truth when I’m faced with hard financial decisions regarding insurance rates & installments. She is my first agent, and while learning new things we also have laughs and jokes which I’ve needed even when things get tough(just to remind you again I’m a college student lol). Though she is just an agent, I can have real human interactions with her opposed to just being that “robotic customer service with scripts”. No matter if I stay with this insurance or not, I will ALWAYS recommend State Farm to all that are around me because this company’s service, effort and care will forever be honored by me. There are others such as Alicia, Hilda and Sonny that are amazing as well. Thank you State Farm for having such excellent agents!!!!!"
We responded:
"Autumn, Thank you for taking the time to share your experience with us. We truly appreciate your detailed feedback about the exceptional service you've received from Ivonne and our team at State Farm. We recognize that navigating insurance and financial decisions as a young adult can be challenging, and we're pleased that Ivonne has been able to guide you through this process with patience, clarity, and a personal touch. It's particularly gratifying to know that she's helped you maximize your discounts as a college student and provided honest advice for difficult financial decisions. We're proud that Ivonne has been able to build a relationship with you that goes beyond typical customer service interactions. The ability to have genuine conversations, share laughs, and provide support during tough times is exactly the kind of connection we strive for with all our customers. Your kind words about Alicia, Hilda, and Sonny are also greatly appreciated. We're fortunate to have such dedicated professionals on our team. Your commitment to recommending State Farm based on the service, effort, and care you've received is the highest compliment we could ask for. We're honored by your trust and loyalty. Thank you again for your thoughtful feedback. We look forward to continuing to serve you and exceed your expectations in the future. - Derek Spencer - State Farm Insurance Agent, Avondale, AZ"